Many people find it difficult to connect with others at work and at home. A key factor to having that connection can be the lack of emotional intelligence. Studies prove having this skill can lead to success, a better IQ and better relationships. Emotionally intelligent people leave their emotions at home. They are well balanced, reliable and capable of doing pretty much anything or handling any situation. Emotionally intelligent people are highly regarded and trusted individuals. Customers would rather do business with a person they trust than someone they don’t, even when offered a better product.
What is emotional intelligence?
Emotional intelligence is basically how well we handle ourselves, our relationships at work and in our personal life. It has the following four components:
Self-awareness – Know what you’re feeling and why you feel it. It’s a morale compass and helps with good decision making.
Self-management – Handle impulsive feelings and/or behaviours calmly, so that they don’t get in the way of better judgement.
Social awareness – Understand emotions, needs and concerns of other people through empathy.
Relationship management – Combine the above together.
Having emotional intelligence helps you recognise friend from foe. It can reduce stress and you’re able to return to a state of balanced equilibrium, where you feel loved and happy. These essential abilities also requires non-verbal communication skills that can connect you to other people’s emotions.