Now that we have discussed the nature of communication, let’s uncover why communication is important. Here’s what you need to know:
- Communication builds and maintains healthy relationships
Relationships are built and can be maintained through positive encounters. And relationships can break-up by having negative encounters. Did you know that to counteract a negative experience, you need to have at least five positive ones with that same person to cancel any negative experiences out?
Communication is vital in every area of our lives. Without effective communication skills, it can be difficult to build and foster productive relationships at work or at home.
- Communication skills facilitates innovation
At work – when people feel comfortable in openly communicating new ideas, cooperation and innovation will be at an all-time high. In addition, if they are unable to convey their ideas, due to limited communication skills, it’s likely that ideas or brainstorming will not be implemented to reach the teams full potential.
- Communication builds an effective team
When open communication is encourage at work, teams become more cohesive and effective. Good communication skills within a team tends to boost morale. When employees feel they are well informed of the company’s direction and vision, they will feel more secure within their role.
When employees receive regular internal communications and are they’re reminded of achievements they will naturally feel that they’re working towards a common goal.
- Communication helps to manage employees
Good communication skills helps managers provide constructive feedback to their team. They’re able to ensure each employee has a set of responsibilities and what’s expected from them. This in turn builds better relationships, and helps them understand personal goals that their employees may wish to work towards.
- Communication contributes to company growth
An organisation may collapse if there’s a lack of communication. This is evident through insufficient marketing or proficient communication skills internally and externally, making it impossible to survive.
- Communication ensures transparency
Organisations can remain transparent when regularly communicating to their employees and customers. This is important in building trust with customers about your brand, your services and also internally. Especially when it comes to the trust that employees have in higher management.
This means that when tough decisions need to be made, transparent leaders actually have an easier time explaining why. The process becomes clear and is accepted as a given.
The importance of excellent communication skills increases as you move up in your career. The ability to speak, listen, question and write with clarity and conciseness are essential – especially if you’re on your way to becoming a manager or are an emerging leader.
Even if you don’t want a career as such, good communication skills will help you develop healthy relationships with the people you care for the most. Now isn’t that something delicious to bite into?
images: Upsplash 2018